For nominated Ops staff. The iPads keep working offline while the server is down — nothing is lost. All actions are logged. Enter the recovery PIN, check Status first, then Restart if the system is not responding.
| 🔎 Status | Read-only health check — shows whether the application server, back office and database are running. Safe to press anytime. |
| ♻ Restart application | Restarts the application and back-office services only (~15 seconds). The database keeps running; no data is lost. Use when Status shows NOT RESPONDING. |
| ⟳ Full restart | Stops and restarts everything, including the database (~1 minute). Use only if a normal restart did not help. No data is lost — the iPads keep working offline throughout. |